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5 Messages for a Patient Flare Up
What do you do if your current treatment or assessment flares up a patient's condition? Are you prepared? Do you have a system in place?
1. Quickly Apologize
"I'm sorry that technique/movement/ exercise irritated your system a bit" - irritation vs damage
we know your current limits"
"this gave us valuable information"
2. Stay Positive
"You had Sx for x months/years and we started making headway within just a few days"
"this flareup is just your brain giving us a little heads up, too much too fast!"
3. Valuable Information was Gained
"Now we know you can do x squats or bends prior to your brain telling us to back off a bit"
"this gives us a good pre and post test measure"
4. Why did that happen?
"Why do you think that happened?"
turn it into an educational session on sensitivity, triggers, and limits
5. Have Realistic Expectations
"Here is a useful graphic on what to expect."
"What did you expect recovery to be like?"
"As long as the overall trend is up, we're headed in the right direction!"
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